Amy Vorchheimer

Amy Vorchheimer

AI-NATIVE DESIGNSENIOR PRODUCT DESIGNERCONVERSATIONAL DESIGNER

I've spent the last 9 years designing products people actually use, from FDA-cleared surgical software to conversational AI. These days I bounce between Figma and Cursor, taking ideas from sketch to working code.

CONVERSATION DESIGN · AI
St. Jude: Hope
ENTERPRISE PLATFORM · INTERNAL TOOLS
Dream Home Raffle
INTERNAL TOOLS · WEB APP
St. Jude: Fit Day
AI-ASSISTED WORKFLOW · ENTERPRISE
Memorial Lead
MATERNAL HEALTH · MOBILE
Johnson & Johnson JLabs

Case Studies

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CONVERSATION DESIGN · AI

St. Jude: Hope

Designed St. Jude’s first AI chatbot, reducing call center volume by 78% and creating an always-on support experience for donors, patients, and families.

Conversation DesignFlow MappingSalesforce Einstein
Raffle
ENTERPRISE PLATFORM · INTERNAL TOOLS

Dream Home Raffle

A ground-up redesign of EDC, the enterprise platform behind the St. Jude Dream Home Giveaway, powering a $700M+ fundraising program across 40+ markets.

Enterprise UXFlow MappingUsability Testing
INTERNAL TOOLS · WEB APP

St. Jude: Fit Day

Redesigned marathon check-in software used by St. Jude teams, improving operations for events with 22,500+ participants.

Field ResearchUser TestingStakeholder Interviews
☰Lead Pro
Researched
✓ 9/14/2021
✓ 9/14/2021
94%
88%
AI-ASSISTED WORKFLOW · ENTERPRISE

Memorial Lead

An AI-assisted workflow that finds the right person to receive a handwritten card when a donor passes away. The AI suggests. The user decides.

AI Interaction DesignHuman-in-the-LoopUser Research
MATERNAL HEALTH · MOBILE

Johnson & Johnson JLabs

Designed a mobile app supporting expecting parents, unifying multiple J&J baby products into a single cohesive experience.

User InterviewsJourney MappingPrototyping
Additional Case Studies

HEALTHCARE · MOBILE

Nurse Connect

Designed a platform helping traveling nurses find jobs and navigate contracts, shaped by user research identifying job search and community as top needs.

0 → 1 Product DesignUX Research

UNDERWATER ROBOTICS · MOBILE

OpenROV

Designed a mobile controller for an underwater drone with 3,000+ pre-orders, identifying critical control issues through field testing and improving usability before launch.

Field ResearchUsability Testing

Kind Words

You were the one that turned things around with Raffle along with other teams assisting with territory management and data entry. I've been lucky to work with you.
You were the one that turned things around with Raffle along with other teams assisting with territory management and data entry. I've been lucky to work with you.
B
Brad Abernathy
St. Jude ALSAC Manger
Amy, your collaboration with stakeholders on all UX-related efforts ensured that our Chat Bot is not only functional but also user-friendly and intuitive. Your attention to detail and user experience expertise have significantly enhanced the overall product. The hard work and achievements of each of you deserve to be celebrated. Your contributions have not only led to the successful conclusion of the Chat Bot project but have also laid the groundwork for future innovations and improvements.”
Amy, your collaboration with stakeholders on all UX-related efforts ensured that our Chat Bot is not only functional but also user-friendly and intuitive. Your attention to detail and user experience expertise have significantly enhanced the overall product. The hard work and achievements of each of you deserve to be celebrated. Your contributions have not only led to the successful conclusion of the Chat Bot project but have also laid the groundwork for future innovations and improvements.”
P
Pasamba Ghimire
St. Jude ALSAC Manger
Amy brings exceptional knowledge of UX and consistently ensures we deliver an excellent user experience from a UI design perspective. She led the creation of UI design mockups in Figma, improving usability and visual appeal while working closely with business partners and the implementation team. Her teamwork, active participation, and thoughtful contributions have been a key factor in the project’s success.
Amy brings exceptional knowledge of UX and consistently ensures we deliver an excellent user experience from a UI design perspective. She led the creation of UI design mockups in Figma, improving usability and visual appeal while working closely with business partners and the implementation team. Her teamwork, active participation, and thoughtful contributions have been a key factor in the project’s success.
J
Judith Sneed
St. Jude ALSAC Manger